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| To provide the
Macao SAR with excellent, advanced and diversified telecommunication and
information services, elevate its competitiveness and improve the quality
of life. |
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To
assist the Government in elaborating foresighted policies in areas of telecommunications
and information technology and exercising its authoritative functions; |
To
promote the development of infrastructures and the introduction and operation
of services in the areas of telecommunications and information; |
To
control the quality of service and the pricing of public telecommunications
and information services and oversee if the requirements stated in regulations
are duly fulfilled by the telecommunications and information operators; |
To
manage and oversee the radio spectrum; |
To
normalize and type approve equipments of telecommunications and information. |
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Impartiality,
openness;
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Proactiveness,
keeping pace with the developments;
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Professionalism,
sustaining development.
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| Item |
Process time |
Performance objective |
Contact Phone |
Import licence
(radiocommunication equipments) |
2 working days after delivering all the documents |
95% |
83969183 |
| Approval of radiocommunication equipments |
Mobile phones
6 working
days after delivering all the documents and the model of mobile
phone |
90% |
83969183 |
Other radiocommunication equipments
15 working days after delivering all the documents and the model of radiocommunication equipment |
90% |
Detention Licence
(radiocommunication equipments) |
4 working days after delivering all the documents |
90% |
83969183 |
Radio-operator licence (amateur) - Initial application and renewal |
4 working days after delivering all the documents |
95% |
83969183 |
Temporary authorization (Establishment of radiocommunication network or station) - amateur |
3 working days after delivering all the documents |
95% |
83969183 |
| Investigation of radio interference |
Reply to the inquiry with respect to the situation of investigation within 5 working days |
95% |
28216788 |
| Sealing / unsealing of radiocommunication equipments |
10 working days after delivering all the documents and the radiocommunication equipment for sealing / unsealing |
90% |
83969183 |
| Working hours |
Monday to Thursday (09:00-13:00, 14:30-17:45)
Friday (09:00-13:00, 14:30-17:45)
Closed on Saturdays, Sundays, and Public Holidays |
| Complaints and Suggestions Hotline |
(853) 83969161 |
Fax |
(853) 28356328 |
E-mail |
ifx@dsrt.gov.mo |
Address |
789-795, Av. Praia Grande, 3rd Floor, Macau |
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