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Activities Highlights

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To provide the Macao SAR with excellent, advanced and diversified telecommunication and information services, elevate its competitiveness and improve the quality of life.

 
To assist the Government in elaborating foresighted policies in areas of telecommunications and information technology and exercising its authoritative functions;
To promote the development of infrastructures and the introduction and operation of services in the areas of telecommunications and information;
To control the quality of service and the pricing of public telecommunications and information services and oversee if the requirements stated in regulations are duly fulfilled by the telecommunications and information operators;
To manage and oversee the radio spectrum;
To normalize and type approve equipments of telecommunications and information.

 

Impartiality, openness;

Proactiveness, keeping pace with the developments;

Professionalism, sustaining development.

Item Process time Performance objective Contact Phone
Import licence
(radiocommunication equipments) 		2 working days after delivering all the documents 95% 83969182
Approval of mobile
phones 		6 working days after delivering all the documents and the model of mobile phones 90% 83969182
Licence of detention
(radiocommunication equipments) 		4 working days after delivering all the documents 90% 83969182
Radio-operator licence
(radio amateur) 		4 working days after delivering all the documents 95% 83969182
Temporary authorization
(radio amateur) 		3 working days after delivering all the documents 95% 83969182
List of approved and most
in-use radiocommunication
equipments 		Daily Update 98% 83969182
Time of waiting for attendance
(in the area of radio licencing) 		10 minutes 95% 83969182
Investigation of radio
interference 		Reply to the inquiry with respect to the situation of investigation within
5 working days 		95% 28216788
Working hours

Monday to Thursday (09:00-13:00, 14:30-17:45)
Friday (09:00-13:00, 14:30-17:45)
Closed on Saturdays, Sundays, and Public Holidays
Complaints and Suggestions Hotline

(853) 83969161

Fax

(853) 28356328

E-mail

ifx@dsrt.gov.mo

Address

 789-795, Av. Praia Grande, 3rd Floor, Macau

Homepage
Last Modified Date: 10/05/2007