 |
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| To provide the
Macao SAR with excellent, advanced and diversified telecommunication and
information services, elevate its competitiveness and improve the quality
of life. |
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To
assist the Government in elaborating foresighted policies in areas of telecommunications
and information technology and exercising its authoritative functions; |
To
promote the development of infrastructures and the introduction and operation
of services in the areas of telecommunications and information; |
To
control the quality of service and the pricing of public telecommunications
and information services and oversee if the requirements stated in regulations
are duly fulfilled by the telecommunications and information operators; |
To
manage and oversee the radio spectrum; |
To
normalize and type approve equipments of telecommunications and information. |
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Impartiality,
openness;
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Proactiveness,
keeping pace with the developments;
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Professionalism,
sustaining development.
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|
Item
|
Process
time
|
Performance objective
|
Contact Phone
|
Import
licence
(radiocommunication equipments)
|
2 working
days after delivering all the documents
|
95%
|
83969182
|
Approval
of mobile
phones
|
6 working
days after delivering all the documents and the model of mobile
phones
|
90%
|
83969182
|
Licence
of detention
(radiocommunication equipments)
|
4 working
days after delivering all the documents
|
90%
|
83969182
|
Radio-operator
licence
(radio amateur)
|
4 working
days after delivering all the documents
|
95%
|
83969182
|
Temporary
authorization
(radio amateur)
|
3 working
days after delivering all the documents
|
95%
|
83969182
|
List
of approved and most
in-use radiocommunication
equipments
|
Daily Update
|
98%
|
83969182
|
Time
of waiting for attendance
(in the area of radio licencing)
|
10 minutes
|
95%
|
83969182
|
Investigation
of radio
interference
|
Reply
to the inquiry with respect to the situation of investigation within
5 working days
|
95%
|
28216788
|
|
| Working hours |
Monday to Thursday (09:00-13:00, 14:30-17:45)
Friday (09:00-13:00, 14:30-17:45)
Closed on Saturdays, Sundays, and Public Holidays |
| Complaints and Suggestions Hotline |
(853) 83969161 |
Fax |
(853) 28356328 |
E-mail |
ifx@dsrt.gov.mo |
Address |
789-795, Av. Praia Grande, 3rd Floor, Macau |
|