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To provide the Macao SAR with excellent, advanced and diversified telecommunication and information services, elevate its competitiveness and improve the quality of life.

 
To assist the Government in elaborating foresighted policies in areas of telecommunications and information technology and exercising its authoritative functions;
To promote the development of infrastructures and the introduction and operation of services in the areas of telecommunications and information;
To control the quality of service and the pricing of public telecommunications and information services and oversee if the requirements stated in regulations are duly fulfilled by the telecommunications and information operators;
To manage and oversee the radio spectrum;
To normalize and type approve equipments of telecommunications and information.

 

Impartiality, openness;

Proactiveness, keeping pace with the developments;

Professionalism, sustaining development.

Item Process time Performance objective Contact Phone
Import licence
(radiocommunication equipments)		 2 working days after delivering all the documents 95% 83969183
Approval of radiocommunication equipments Mobile phones
6 working days after delivering all the documents and the model of mobile phone		 90% 83969183
Other radiocommunication equipments
15 working days after delivering all the documents and the model of radiocommunication equipment		 90%
Detention Licence
(radiocommunication equipments)		 4 working days after delivering all the documents 90% 83969183
Radio-operator licence (amateur)
- Initial application and renewal		 4 working days after delivering all the documents 95% 83969183
Temporary authorization
(Establishment of radiocommunication network or station) - amateur 		3 working days after delivering all the documents 95% 83969183
Investigation of radio interference Reply to the inquiry with respect to the situation of investigation within 5 working days 95% 28216788
Sealing / unsealing of radiocommunication equipments 10 working days after delivering all the documents and the radiocommunication equipment for sealing / unsealing 90% 83969183
Working hours

Monday to Thursday (09:00-13:00, 14:30-17:45)
Friday (09:00-13:00, 14:30-17:45)
Closed on Saturdays, Sundays, and Public Holidays
Complaints and Suggestions Hotline

(853) 83969161

Fax

(853) 28356328

E-mail

ifx@dsrt.gov.mo

Address

 789-795, Av. Praia Grande, 3rd Floor, Macau

Homepage
Last Modified Date: 3/4/2011